Delivery and charges

  •  Hong Kong Delivery
  • Except for terms and conditions hereinafter provided and purchases from retail shop, customer with purchases of HK$1000 or above can enjoy free delivery service. Purchase not over HK$1000 will  charge $ 150 transportation fee.
  • Lampe Berger Hong Kong will send a Processing Notice in email to customer after dispatching. The majority of orders will be shipped within 3 -5 working days after the order placing date. Orders received after office hours will be processed by the next business day
  • Lampe Berger Hong Kong will effect delivery to Hong Kong Island, Kowloon, the New Territories of the Hong Kong Special Administrative Region.
  • No free delivery service is provided to all outlying islands. If customer requires delivery service to Ma Wan, Tung Chung District and Discovery Bay, a delivery fee of HK$80 per destination is charged for each destination regardless of the amount of purchase.
  • For purchase amount less than HK$150, delivery service can be provided at HK$40 per destination.
  • Delivery service already scheduled shall not be available when typhoon signal No. 8 or above or when rainstorm warning signal black is hoisted, or in the event of force majeure. An alternative delivery date shall be arranged.
  • If the delivery includes alcohol or any items which may not be delivered to a minor, a person who is over the age of 18 with appropriate identification shall be present to take delivery of the items concerned. If such a person is not available to take delivery, delivery shall be attempted at another time and Wing On will charge an additional delivery fee HK$100.
  • We will make a confirmation to ensure someone may receive the goods before delivery.
  • Delivery to postal box or hotel is not accepted.
  • Your personal data collected will be solely used for the purpose of the delivery service and the treatment of such data will comply with the Personal Data (Privacy)(Amendment) Ordinance 2013.